Tuesday 7th June
Tea and coffee available
Welcome to Country
Chief Executive Officer
Good Shepherd Microfinance
Why partnerships are integral to South Australia
The Hon Zoe Bettison
Minister for Communities and Social Inclusion
Panel: Why financial resilience is more important than ever
This panel will discuss a new framework developed by the Centre for Social Impact and NAB to measure financial resilience across the Australian population. It will also look at some of emerging issues in this area such as the financial security of older women.
- Professor Kristy Muir, Director of Research, Centre for Social Impact
- Elliot Anderson, Manager, Community Finance & Development, NAB
- Mary Delahunty, General Manager – Business Development & Policy, Hesta
10:30 - 11:00
The voice of the client
Interactive discussion with NILS clients
Keynote: Creating value for everyone through partnerships
Good Shepherd Microfinance
Strategic priorities for NILS (Part 1)
In late 2015, five working groups were formed to consider the future direction and priorities for NILS. Managers and workers from across the national network worked together to develop a set of recommendations focussed on five strategic priorities.
- Candice Charles, National Provider Manager, Good Shepherd Microfinance
- Peter Pamment, Microfinance Advisor, Foresters Group
- Karen O’Connor, Microfinance Project Officer, Women's Health Goulburn North East
- Sharon Hooker, Program Co-ordinator, Macarthur NILS
- Jenni Beetson-Mortimer, CEO, Lismore Neighbourhood Centre Inc
- Kirsty Gilmore, Executive Officer, Josephite Foundation
Table activity: Network rules
Peter McNamara, General Manager - Business and Organisational Development, Good Shepherd Microfinance
If microfinance was a team sport, what sport would it be? What would be your mascot? What is your theme song? What are your team colours? Who’s your team captain? Entries will be judged to win a prize.
Workshops: Round one
Grants and partnerships
Have you stretched the available dollars for your program as far as they can go? Are you looking to seek additional funding streams but not sure where to start? Join us in this workshop as we explore alternative funding and partnership options, learn how to evaluate which ones are the right fit for you, and uncover secrets to writing a successful application.
Risk management: a guide to assessing and managing risk for your NILS program
It always pays to be proactive. This activity based workshop will assist microfinance program workers and managers identify the various potential operational, governance and external risks of a NILS program, rate the risks and put together an easy-to-follow risk management monitoring system to ensure preventative measures are put in place to reduce the risks associated with a NILS program.
Debt, NILS loans and CNPs: A client’s experience
This workshop will look at the mental and physical health effects on clients of debt and being pursued by debt collectors. Delivered from a range of perspectives, you will learn about:
- the health impacts of debt on clients and what can be done to reduce these debts to assist client’s wellbeing.
- the client’s experience with debt, getting a NILS loan and what happens when they stop repaying their NILS loan.
This workshop will engage participants in assessing their NILS program’s CNP procedures in a client centred manner to ensure that CNP procedures are not having the same detrimental health effects as debt collection.
The who, what & where of payday lending and rent to buys
Find out what payday lenders and rent to buy companies are and aren’t allowed to do under current legislation. Explore research pinpointing who and where their customers are. Equip yourself with knowledge, key messages and tools to understand and raise awareness of the issues surrounding these two booming industries.
Financial conversations – a toolkit for microfinance workers
Good Shepherd Microfinance has long held the view that the financial conversation that occurs within a NILS loan interview assists in building financial literacy and capability in loan applicants, and we now have the research to support those views. Financial Conversations – a toolkit for microfinance workers is a learning module that is under development and will examine the outcomes of this research including:
- An overview of financial inclusion
- An overview of the research undertaken by GSM
- Understanding aspects of the financial conversation that have the most impact
- Modelling financial conversations
In this workshop, we ask the experts who know clients best, YOU, about your experience with the financial conversation. The workshop will be a facilitated discussion exploring frequently asked questions about assessing client’s financial capabilities, tailoring the conversation, which resources to provide clients and more. We will use the feedback and expertise provided by you in this workshop in learning materials for new and experienced NILS workers, including the Financial Conversations module.
- Grants and partnerships
Questions on the field
Our team at Good Shepherd Microfinance will respond to the priorities raised by the network and will be in the hot seat to answer all your burning questions. Put the NILS program under the microscope and provide us with open and honest feedback. Nothing is off limits as we work together to increase our reach and continuously improve our programs.
- Ross Coleman, Service Development Manager - Community Services, BaptistCare
Good Shepherd Microfinance Panel
- Adam Mooney, Chief Executive Officer
- Lisa Carroll, Chief Operating Officer
- Candice Charles, Provider Manager
- Michelle Hogan, Microfinance Manager - SA
Chief Operating Officer
Good Shepherd Microfinance
2016 NILS Conference Awards